Since commencement of our business, our primary focus is to ensure orders are shipped same day the order is made. We understand our customers require their product either tomorrow or within a few days for that special event. We cater for both customers and business who require next day delivery including: hair stylist, hair extension businesses, film/tv industry, wedding, fashion photo shoots production companies, stylists and many other related industries. We will go out of our way to ship your item as fast as possible. Including up to 6.00pm large express post orders for next day delivery.
In order to minimise time for delivery, we are committed to:
> Post item if order is made before 4.00pm (Sydney time)
> Offer our free "Slim and Secure Time Saver" packaging to minumise requirement for local post office pickups for time poor clients
> Provide quick responses to questions
> Provide 1 day turn-around time on exchanges
> Provide free credits and 1 day reshipments for product upgrades
Hair Extensions Worldwide Pty Ltd ships all products currently from Paddington, Sydney - Australia to ensure client products are can be shipped and delivered within Australia Posts 1 day Express Post delivery areas. All standard, registered and international orders are also shipped same day as order.
To minimise delivery time to other major international countries, Hair Extensions Worldwide will soon have domestic dispatch locations in the USA, Canada and the United Kingdom for fast 1 - 3 day delivery times.
We offer a number of shipping options for our clients on checkout. When completing check out, you will be able to select from the following options:
1. Local Pickup - Fox Studios (Paddington - Sydney)
Clients can inspect and pickup their item from Fox Studios (near Paddington) - Sydney by appointment. To arrange an appointment use our Contact Us page or contact our Customer Support Line on 0414 698 441 to arrange an appointment. Collections can be made between 7.00am - 9.30pm daily.
2. Standard mail - Australia Post - "Slim and Secure Time Saver" packaging
Our Slim and Secure Time Saver packaging service is a free service that allows your item to fit into a standard mail box which will fits a standard A4 document size (241 x 338mm) document envelope. We may slightly dismantle the product from the packaging (packaging is still delivered to you) to ensure it fits inside the thin document envelope.
Massive benefits of Slim and Secure Time Saver postage
> No requirement to pick up item from your local post office if your not at home or post service fails to attempt to alarm resident inside home of their presence for delivery.
> Save time and money by not driving to local post office for collection.
> Reduce mail theft from your mail box..
> Save money on postage cost for any exchange or refund of item by reusing packaging.
3. Standard mail - Australia Post - Standard Parcel Packaging
Standard parcel sized postage is also offered for items which remain in their original manufacturers packaging. The item will be posted from Sydney - Australia by standard Australia Post parcel mail. Due to the size of the packaging, the item may or may not fit inside your mail box. If no one is present at the time of delivery, you may need to visit your local post office for collection.
4. Registered Post - Standard mail - Australia Post
Clients can select the option for registered post on checkout. At the time of delivery, person at the delivery address will need to sign for item. If no one is present at the time of delivery, then you will need to visit your local Australia Post office for collection. Item will be posted in a standard parcel in its original packaging. Registered postage offers up to $100 insurance for loss or damage to item.
5. Australia Post Guaranteed 1 Business Day Delivery Express Post
We also offer Australia Post guaranteed 1 day delivery express postal service. If you need it fast, we recommend you pay by Paypal using a credit card for next day delivery. Australia Post will express post within 1 day to metro areas and other express post 1 day regions. Please refer to the Australia Post website to inquire about express post 1 day delivery post code areas. If you order is completed by 4.00pm, you item will be shipped the same day as long as item is in stock. The product webpage will mention if item is or is not in stock.
Standard Postage (Slim and Secure Time Saver, Standard, Registered)
The table shows the expected number of business days to deliver your order from Sydney to your shipping address. For delivery times between specific postcodes, you can visit the Australia Post website (using Postcode 2021 - "Paddington NSW" as the shipping postcode) or confirm at your local Australia Post retail outlet, as local conditions can affect normal standards.
The timetable below is a guideline only and based on reasonable Australia Post expectations and experience. Australia Post or Hair Extensions Worldwide will not be liable for any loss or damage (including but not limited to consequential loss) for damage resulting from a failure to deliver in accordance with these timetables.
| Location | No of business days |
| Within Sydney Metropolitan area | Next day |
| To the metropolitan areas of: Brisbane or Melbourne | Second day |
| To the metropolitan area of Adelaide | 3 days |
| To the metropolitan area of Hobart or Perth | 4 - 5 days |
| To NSW Country Locations | 1 - 3 days |
| To non NSW Country Locations | 3 - 5 days |
Australia Post Guaranteed 1 Day Delivery Express Post
Delivery times depend on where your shipping address is located from our shipping location in Sydney. Australia Post guarantees delivery from their Express Post network (see Express Post table below). We have created a table below from our shipping location in Sydney Paddington postcode 2021, to determine if your delivery address (postcode) will be covered under the next business day Australia Post network.
Hair Extensions Worldwide will not be liable for any loss or damage (including but not limited to consequential loss) for damage resulting from a failure to deliver in accordance with Australia Post next business day express post network timetable.
The Express Post network covers 80% of Australian business addresses, private addresses and post offices boxes. Delivery outside this network will receive the fastest possible delivery using existing transport links.
| Location | Check if your delivery postcode is in the next day postcode range/s provided below. Exclusively calculated from our shipping location in NSW Paddington 2021. |
| Canberra and suburbs | 0200-0250; 2600-2639; 2900-2920 |
| Sydney and suburbs | 1000-1920; 2000-2249; 2555-2574; 2740-2786 |
| Gosford region | 2250-2265 |
| Newcastle | 2280-2300; 2302-2310 |
| Tweed Heads / Murwillumbah | 2484-2490 |
| Wollongong area | 2500-2530 |
| Melbourne and suburbs | 3000-3210; 3335-3338; 3340#; 3427-3429; 3750#-3755#; 3757#; 3765-3767; 3782; 3785-3796; 3800-3809; 3810#; 3910-3915; 3930-3934; 3975-3977#; 8000-8899 |
| Geelong and suburbs | 3211-3220 |
| Ballarat | 3350; 3353-3356 |
| Bendigo | 3550; 3552-3556 |
| Shepparton/Mooroopna/Kialla | 3629-3632# |
| Seymour | 3660-3661 |
| Latrobe Valley | 3825; 3840-3844 |
| Brisbane and suburbs | 4000-4209 |
| Gold Coast | 4210-4299; 9726; 9728-9729 |
| Booval/Ipswich areas | 4300-4305 |
| City of Toowoomba | 4350 |
| Strathpine/Caboolture | 4500-4510; 4520 |
| Sunshine Coast | 4550-4567; 4572-4579; 4582-4601 |
| Maryborough City | 4650# |
| Harvey Bay City | 4655# |
| Bundaberg City | 4670# |
| Adelaide and suburbs | 5000-5199; 5800-5999 |
| Hobart and suburbs | 7000-7019; 7050-7053; 7055; 7892 |
| Launceston area | 7248-7325 |
| Perth CBD | 6000-6005; 6800-6899 |
# Service guaranteed in townships only in these postcodes.
Air Mail - "Slim and Secure Time Saver" packaging
For all international customers, by default we ship all products by air mail for quick delivery by Australia Post. Sea mail is also offered on checkout. Items will be posted using our free Slim and Secure Time Saver packaging service. Our Slim and Secure Time Saver packaging service is a free service that allows your item to fit into a standard mail box which will fits a standard A4 document size (241 x 338mm) envelope. We may slightly dismantle the product from the packaging (packaging is still delivered to you) to ensure it fits inside the thin document envelope.
Massive benefits of Slim and Secure Time Saver postage
> No requirement to pick up item from your local post office if your not at home or post service fails to attempt to alarm resident inside home of their presence for delivery.
> Save time and money by not driving to local post office for collection.
> Reduce mail theft from your mail box.
> Save money on postage cost for any exchange or refund of item.
Standard - Australia Post - International AIR MAIL
Estimated Delivery Time: 3 - 10 Business Days.
Standard International AIR MAIL is the most economical international air mail service. This standard service does not offer tracking, signature on delivery or insurance. See below for AIR MAIL optional extras.
> Reliable delivery to over 200 countries in 3 to 10 working days
> A less expensive option if delivery is not courier urgent
| Order subtotal | Shipping Cost |
| $0.00 - $125.00 | $13.50 |
| $125.01 - $250.00 | $22.25 |
| $250.01 - $375.00 | $31.00 |
| $375.01 - $500.00 | $39.75 |
| $500.01 - $625.00 | $48.50 |
| $625.01 - $750.00 | $57.25 |
| $750.01 - $875.00 | $66.00 |
| $875.01 - $1000.00 | $74.75 |
| $1000.01 - $1125.00 | $87.00 |
| Over $1000.00 | $12.50 for each additional $125.00 |
*Click here to find the estimated delivery time and other detail about shipping to your country using the Australia Post postage calculator.
Standard - Australia Post - International Registered AIR MAIL
Estimated Delivery Time: 3 - 10 Business Days.
Standard International Registered AIR MAIL offers an added security service for merchandise items, proof of posting, and a signature on delivery, for only $5.75 (AUD) more than Air Mail. It is available for items weighing between 500g to 2kg with a value less than $500. It offers reliable delivery within 3 to 10 business days between metropolitan areas of major cities.*
> It offers reliable delivery within 3 to 10 business days between metropolitan areas of major cities.*
> Provides security handling for most destinations*
> Reliable delivery to 159 countries* within 3 to 10 business days
> Access to the world's largest delivery networks
> Offers signed delivery at most destinations*
> Delivery to PO boxes, metro, rural and remote areas
| Order subtotal | Shipping Cost |
| $0.00 - $125.00 | $19.25 |
| $125.01 - $250.00 | $28.00 |
| $250.01 - $375.00 | $36.75 |
| $375.01 - $500.00 | $45.50 |
*Click here to find the estimated delivery time and other detail about shipping to your country using the Australia Post postage calculator.
Standard - Australia Post - International AIR MAIL (with insurance)
Estimated Delivery Time: 3 - 10 Business Days.
Standard International AIR MAIL with insurance you receive:
> coverage against loss, theft or damage of your international mail
> proof of posting
> secure handling
> a signature on delivery
| Order subtotal | Shipping Cost + Insurance = Total Cost |
| $0.00 - $125.00 | $13.50 + $15.80 = $29.30 |
| $125.01 - $250.00 | $22.25 + $18.30 = $40.55 |
| $250.01 - $375.00 | $31.00 + $20.80 = $51.80 |
| $375.01 - $500.00 | $39.75 + $23.30 = $63.05 |
| $500.01 - $625.00 | $48.50 + $28.30 = $76.80 |
| $625.01 - $750.00 | $57.25 + $30.80 = $88.05 |
| $750.01 - $875.00 | $66.00 + $33.30 = $99.30 |
| $875.01 - $1000.00 | $74.75 + $35.80 = $110.55 |
| $1000.01 - $1125.00 | $87.00 + $40.80 = $127.80 |
| $1125.01 - $1500.00 | $124.50 + $50.00 = $174.50 |
| $1500.01 - $2000.00 | $174.50 + $60.80 = $235.30 |
| $2000.01 - $2500.00 | $224.50 + $73.30 = $297.80 |
| $2500.01 - $3000.00 | $274.50 + $85.80 = $360.30 |
| $3000.01 - $3500.00 | $324.50 + $98.30 = $422.80 |
| $3500.01 - $4000.00 | $374.50 + $110.80 = $485.30 |
| $4000.01 - $4500.00 | $424.50 + $123.30 = $547.80 |
| $4500.01 - $5000.00 | $474.50 + $135.80 = $610.30 |
*Click here to find the estimated delivery time and other detail about shipping to your country using the Australia Post postage calculator.
Australia Post - Express Post International AIR MAIL
Estimated Delivery Time: 3 - 7 Business Days.
Australia Post - Express Post International AIR MAIL is the fastest way to recieve your item. Express Post International AIR MAIL provides basic tracking, priority handling where available, and signature on delivery. Insurance is not included. Contact Us if you also require insurance.
> Offers reliable delivery within 3 to 7 business days between metropolitan areas of major cities.*
> Provides priority handling, and basic trackingfor most destinations*
> Reliable delivery within 3 to 7 business days*
> Access to the world's largest delivery networks
> Offers signed delivery at most destinations*
> Delivery to PO boxes, metro, rural and remote areas
| Order subtotal | Shipping Cost |
| $0.00 - $350.00 | $46.50 |
| $350.01 - $700.00 | $72.50 |
| $700.01 - $1400.00 | $91.50 |
| $1400.01 - $2100.00 | $110.55 |
| $2100.01 - $3000.00 | $156.60 |
| $3000.01 - $5000.00 | $212.10 |
| $5000.01 - $7500.00 | $267.60 |
| $7500.01 - $10000.00 | $322.00 |
| Over $1000.01 Flat Rate | $380.00 |
*Click here to find the estimated delivery time and other detail about shipping to your country using the Australia Post postage calculator.
> Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.
> Hair Extensions Worldwide ships your package DDU, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.
> For more information regarding your country's custom policies, please contact your local customs office.
The United States Postal Service has advised that, owing to heightened security, longer delivery times are likely for articles addressed to US government agencies. This applies in particular to Washington DC five-digit zip codes ranging from 202xx - 205xx.