Shipping & Express Post

Our Same Day and Fast Shipping Commitment


Since commencement of our business, our primary focus is to ensure orders are shipped same day the order is made.  We understand our customers require their product either tomorrow or within a few days for that special event. We cater for both customers and business who require next day delivery including: hair stylist, hair extension businesses, film/tv industry, wedding, fashion photo shoots production companies, stylists and many other related industries. We will go out of our way to ship your item as fast as possible. Including up to 4.00pm large express post orders for next day delivery. 


In order to minimise time for delivery, we are committed to:


> Post item if order is made before 2.00pm (Sydney time)

> Offer our free "Slim and Secure Time Saver" packaging to minumise requirement for local post office pickups for time poor clients

> Provide quick responses to questions

> Provide 1 day turn-around time on exchanges

> Provide free credits and 1 day reshipments for product upgrades

 

Our Shipping location


Hair Extensions Worldwide Pty Ltd ships all products currently from various locations. Each product listing will tell you were it is being shipped from.  Our major shipping locations are from our location in Newcastle - Australia.  Both standard, registered, express post local and International express post are also shipped same day as order.

 



Types of Shipping Available


We offer a number of shipping options for our clients on checkout. You can get an instant price by pressing the blue coloured "Shipping Estimate" button shown near the bottom of each product listing. Just add in your location details and your will be shown all the shipping options and prices to your address.  When completing check out, the most common shipping options offer are:


Within Australia


1. Local Pickup - Bondi Beach - Newcastle Australia


Clients can inspect and pickup their item from our partner saleon in Nott Street, Merewether - Newcastle by appointment. To arrange an appointment use our Contact Us page or contact our Customer Support Line on 0414 698 441 to arrange an appointment.  Collections can be made between 10.00am - 6.00pm Monday to Friday. You will also be able to select colours and view our other product ranges. 


2. Standard mail - Australia Post - "Slim and Secure Time Saver" packaging


Our Slim and Secure Time Saver packaging service is a free service that allows your item to fit into a standard mail box which will fits a standard A4 document size (241 x 338mm) document envelope. We may slightly dismantle the product from the packaging (packaging is still delivered to you) to ensure it fits inside the thin document envelope.


Massive benefits of Slim and Secure Time Saver postage

 


> No requirement to pick up item from your local post office if your not at home or post service fails to attempt to alarm resident inside home of their presence for delivery.


> Save time and money by not driving to local post office for collection.


> Reduce mail theft from your mail box..


> Save money on postage cost for any exchange or refund of item by reusing packaging.



3. Standard mail - Australia Post - Standard Parcel Packaging


Standard parcel sized postage is also offered for items which remain in their original manufacturers packaging. The item will be posted from Sydney - Australia by standard Australia Post parcel mail.  Due to the size of the packaging, the item may or may not fit inside your mail box. If no one is present at the time of delivery, you may need to visit your local post office for collection.


4. Registered Post - Standard mail - Australia Post


Clients can select the option for registered post on checkout. At the time of delivery, person at the delivery address will need to sign for item.  If no one is present at the time of delivery, then you will need to visit your local Australia Post office for collection. Item will be posted in a standard parcel in its original packaging. Registered postage offers up to $100 insurance for loss or damage to item.


5. Australia Post Guaranteed 1 Business Day Delivery Express Post


We also offer Australia Post guaranteed 1 day delivery express postal service. If you need it fast, we recommend you pay by Paypal using a credit card for next day delivery. Australia Post will express post within 1 day to metro areas and other express post 1 day regions. Please refer to the Australia Post website to inquire about express post 1 day delivery post code areas. If you order is completed by 2.00pm, you item will be shipped the same day as long as item is in stock. The product webpage will mention if item is or is not in stock.


Postage Time Frames - Australia


Standard Postage (Slim and Secure Time Saver, Standard, Registered)


The table shows the expected number of business days to deliver your order from Sydney to your shipping address. For delivery times between specific postcodes, you can visit the Australia Post website (using Postcode 2291 - "Merewether NSW" as the shipping postcode) or confirm at your local Australia Post retail outlet, as local conditions can affect normal standards.


The timetable below is a guideline only and based on reasonable Australia Post expectations and experience. Australia Post or Hair Extensions Worldwide will not be liable for any loss or damage (including but not limited to consequential loss) for damage resulting from a failure to deliver in accordance with these timetables.


Standard Australia Post Postage Time Frames

From Hair Extensions Worldwide - Merewether NSW Sydney



Location No of business days
Within Sydney Metropolitan area 2 business days
To the metropolitan areas of: Brisbane or Melbourne thiird day
To the metropolitan area of Adelaide 3 - 4 days
To the metropolitan area of Hobart or Perth 4 - 5 days
To NSW Country Locations 3 - 5 days
To non NSW Country Locations 3 - 5 days



Australia Post Guaranteed 1 Day Delivery Express Post


Delivery times depend on where your shipping address is located from our shipping location in Newcastle. Australia Post guarantees delivery from their Express Post network (see Express Post table below). We have created a table below from our shipping location in Newcastle NSW postcode 2291, to determine if your delivery address (postcode) will be covered under the next business day Australia Post network.

Hair Extensions Worldwide will not be liable for any loss or damage (including but not limited to consequential loss) for damage resulting from a failure to deliver in accordance with Australia Post next business day express post network timetable.


The Express Post network covers 80% of Australian business addresses, private addresses and post offices boxes. Delivery outside this network will receive the fastest possible delivery using existing transport links.


Guaranteed 1 Business Day Delivery Australia Express Post Time Frames

From Hair Extensions Worldwide - Merewether NSW Newcastle


 

Location Check if your delivery postcode is in the next day postcode range/s provided below. Exclusively calculated from our shipping location in NSW Merewether 2291.
Canberra and suburbs 0200-0250; 2600-2639; 2900-2920
Sydney and suburbs 1000-1920; 2000-2249; 2555-2574; 2740-2786
Gosford region 2250-2265
Newcastle 2280-2300; 2302-2310
Tweed Heads / Murwillumbah 2484-2490
Wollongong area 2500-2530
Melbourne and suburbs 3000-3210; 3335-3338; 3340#; 3427-3429; 3750#-3755#; 3757#; 3765-3767; 3782; 3785-3796; 3800-3809; 3810#; 3910-3915; 3930-3934; 3975-3977#; 8000-8899
Geelong and suburbs 3211-3220
Ballarat 3350; 3353-3356
Bendigo 3550; 3552-3556
Shepparton/Mooroopna/Kialla 3629-3632#
Seymour 3660-3661
Latrobe Valley 3825; 3840-3844
Brisbane and suburbs 4000-4209
Gold Coast 4210-4299; 9726; 9728-9729
Booval/Ipswich areas 4300-4305
City of Toowoomba 4350
Strathpine/Caboolture 4500-4510; 4520
Sunshine Coast 4550-4567; 4572-4579; 4582-4601
Maryborough City 4650#
Harvey Bay City 4655#
Bundaberg City 4670#
Adelaide and suburbs 5000-5199; 5800-5999
Hobart and suburbs 7000-7019; 7050-7053; 7055; 7892
Launceston area 7248-7325
Perth CBD 6000-6005; 6800-6899


# Service guaranteed in townships only in these postcodes.

 

 

International Clients (Including USA clients) Shipping Cost and Timeframes


Shipping Options - Press the blue "Shipping Estimate" Button on each Product listingn


For all international customers, use the blue "Shipping Estimate" button near the bottom of each product listing to see the different types of shipping options, timeframes and cost.  The shipping Estimate displays the options, cost and timeframe you will be offered when you complete checkout.

 


Customs and Import Duties


> Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.


> Hair Extensions Worldwide ships your package DDU, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.


> For more information regarding your country's custom policies, please contact your local customs office.



 

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